1. Provide correct and accurate information

– KYC Verification: provide your information in English. We have found that there are account names provided in Chinese, which are not accepted for the deposit and withdrawal process. If you provided the name of the Chinese account during the identity verification, please contact our customer service to modify it. After that, remove your GMM wallet and relink

– KYC Verification: provide your information in English. We have found that there are account names provided in Chinese, which are not accepted for the deposit and withdrawal process. If you provided the name of the Chinese account during the identity verification, please contact our customer service to modify it. After that, remove your GMM wallet and relink.

2. Service fees

Charges are charged for withdrawals, which include:

* 5% GMM of your withdrawal balance and it will be charged from the balance of your account to the wallet

* 5% of GMM of your balance will be discounted at the time of processing your payment from your wallet

1. If your withdrawal request is rejected before approval, the service / income or withdrawal fee will be returned to your account.

2. However, if your withdrawal has already been approved, you must verify the wallet and the 5% service fee charged by GMM for the services provided to your GMM account.

3. Transfers between GMM accounts will have a service cost of 1.5% for the transaction made